The Knowledge Base

Recent Articles

Using Trackable Downloads Assets

Tuesday, 30th Nov 99

Setting Up an Offline Event

Tuesday, 30th Nov 99

Connecting to Your Funraisin CRM API

Tuesday, 30th Nov 99

Matched Giving

Tuesday, 30th Nov 99

Double your donations with matched giving!

How to set up Entry Forms

Tuesday, 30th Nov 99

Setting Up Online Events

Tuesday, 30th Nov 99

Follow our guide to walk you through setting up an online event on your platform.

Using Webhooks

Tuesday, 30th Nov 99

How to support EFT payments

Tuesday, 30th Nov 99

How to enable Split Billing

Tuesday, 30th Nov 99

How to Remove an entrant from a team

Tuesday, 30th Nov 99

Remove entrants from a team or change the teams they are in 

Webinar: Fundraising Appeals Masterclass

Tuesday, 30th Nov 99

Enabling Paypal for Regular Giving

Tuesday, 30th Nov 99

Training Video: Peer to Peer Supporter Care

Tuesday, 30th Nov 99

Training Video: Reporting and Data Exports

Tuesday, 30th Nov 99

Training Video: Content Management & Creating Appeal Pages

Tuesday, 30th Nov 99

Welcome Aboard!

Tuesday, 30th Nov 99

How to enable Apple Pay

Tuesday, 30th Nov 99

Get started with Loqate address validation

Tuesday, 30th Nov 99

Managing Sub-Navigation Menus

Tuesday, 30th Nov 99

Automated Emails

Tuesday, 30th Nov 99

Webinar: Email Marketing Integrations

Tuesday, 30th Nov 99

An Introduction to live streaming

Tuesday, 30th Nov 99

Updating Fundraiser Details

Tuesday, 30th Nov 99

Creating a page header - getting the dimensions and image right

Tuesday, 30th Nov 99

Introduction to your new Funraisin site

Tuesday, 30th Nov 99

Processing Refunds - registration fees, raffle tickets sales and merchandise sales

Tuesday, 30th Nov 99

Creating a custom dashboard for your event

Tuesday, 30th Nov 99

Customise the logged-in dashboard your entrants interact with from within their fundraising page.

Entry Form Specific Emails

Tuesday, 30th Nov 99

Create and edit an Image Carousel

Tuesday, 30th Nov 99

New Fundraiser Blog Posts

Tuesday, 30th Nov 99

Converting a registration fee to a donation (for event cancellations)

Tuesday, 30th Nov 99

Funraisin Live! July 2020 - Supporter Generated Content

Tuesday, 30th Nov 99

How to use QR Codes for event registration and check-in

Tuesday, 30th Nov 99

Use QR codes to easily check-in and check-out entrants on site.

Getting Ready for Next Year - cloning and archiving events

Tuesday, 30th Nov 99

Shop Module Updates - December 2020

Tuesday, 30th Nov 99

Making a donation anonymous

Tuesday, 30th Nov 99

Update a donation to make it anonymous, change the display name and message, or hide it completely.

Fundraiser Emails

Tuesday, 30th Nov 99

Create templated emails for your fundraisers to ask for support or thank their donors.

How to set payment prefixes

Tuesday, 30th Nov 99

Payment prefixes can be set at the platform, event or page level to easily distinguish between payments made to different campaigns or events.

Translations

Tuesday, 30th Nov 99

Design Tips to Lift Your Content to the Next Level

Tuesday, 30th Nov 99

Raiser's Edge default mapping

Tuesday, 30th Nov 99

Setting up reCaptcha

Tuesday, 30th Nov 99

Multiple Entries

Tuesday, 30th Nov 99

What is PURL and how to use PURL to create campaigns

Tuesday, 30th Nov 99

A PURL is a personalised URL (Unique Resource Locator), and by personalised we mean a landing page that is personalised with details such as the First Name, Last Name, Donation Amount or other specific content within the page or form to personalise it further for the supporter.

Facebook Fundraiser

Tuesday, 30th Nov 99

Google Login

Tuesday, 30th Nov 99

Facebook Fundraiser+ Set Up

Tuesday, 30th Nov 99

Facebook One-Click Acquisition

Tuesday, 30th Nov 99

Social Wall Integration

Tuesday, 30th Nov 99

How Donors can login

Tuesday, 30th Nov 99

Each of your donors has access to a logged-in area where they can update their details and download past tax receipts.

Web Forms

Tuesday, 30th Nov 99

Reassigning a Team Captain

Tuesday, 30th Nov 99

How to create a new email template

Tuesday, 30th Nov 99

How to copy a column row or section from one page to another

Tuesday, 30th Nov 99

How to manage access and security through specific admin user types

Tuesday, 30th Nov 99

Anchor Tags

Tuesday, 30th Nov 99

How to create an expression of Interest form or page for your event

Tuesday, 30th Nov 99

This article will explain in as much detail as possible to get a basic expression of interest form live on your site however you wish for this to be displayed.

Adding PayPal to your site

Tuesday, 30th Nov 99

Converting a ticket/entry to an offline donation

Tuesday, 30th Nov 99

Finding out why an offline donation doesn't have a receipt number / assigning a receipt number to it

Tuesday, 30th Nov 99

Setting up Facebook Pixel

Tuesday, 30th Nov 99

Setting up TikTok Pixel

Tuesday, 30th Nov 99

How to Send Data to Autopilot

Tuesday, 30th Nov 99

Cloning & Archiving Events

Tuesday, 30th Nov 99

The Funraisin platform has a cloning functionality that makes it easy for you to copy an event. It also has the archiving functionality that can be applied on events to bring down all fundraising pages created under them.

Redirecting Content Pages

Tuesday, 30th Nov 99

Redirect supporters from old URLs to your new and current campaigns.

Advanced Gender Options

Tuesday, 30th Nov 99

Add additional genders to your platform for fundraisers and donors to select from.

Tracking your event performance

Tuesday, 30th Nov 99

Here are Rachel's recommended reports to best track your event performance.

Resources: The Conversion Calculator

Tuesday, 30th Nov 99

How to optimise your conversion rates with small changes to create big wins

Donation Types

Tuesday, 30th Nov 99

Each donation on your Funraisin platform will be categorized, e.g. online, personal or recurring. We explain what each means.

Supported Payment Types

Tuesday, 30th Nov 99

Whilst credit card is the most common, Funraisin supports a variety of payment types.

Changing Sponsored Personal Donation Amounts

Tuesday, 16th May 17

Sending Confirmation Emails After Submitting a Webform

Thursday, 1st Jun 17

Creating Promo Codes

Tuesday, 13th Jun 17

Create Promo Codes to limit access to closed events, or provide discounts on registration fees and shop items.

Events Overview

Tuesday, 4th Jul 17

A brief overview of Online, Offline and DIY events

How Do I Create A Custom Branded Short URL

Wednesday, 12th Jul 17

Creating Donation and Appeal Pages

Friday, 1st Sep 17

For appeals and donations, create a landing page for donations where you can set up a page that includes dollar handles and a donation form.

Telling Fundraisers How to Connect Their Fitness Apps

Monday, 18th Sep 17

Provide a simple and clear explanation to your supporters on how to connect their fitness apps to their profile.

Adding a New Admin

Thursday, 21st Sep 17

Manage your Funraisin admins by adding new users to your platform. 

How Do I Change The Background On A Row

Tuesday, 3rd Oct 17

How to Configure SMS

Wednesday, 4th Oct 17

How to Configure SMS Donations

Wednesday, 4th Oct 17

Adding an Offline Donation

Wednesday, 1st Nov 17

Step by step guide on how to add an offline donation to appear against a fundraisers page, event or appeal page.

Adding a DIY Fundraising Theme

Wednesday, 15th Nov 17

Encourage your supporters to donate their birthday, do a hike, get active, donate their wedding and anything else you feel is relevant to your cause.

Reassigning donations between members and teams

Tuesday, 21st Nov 17

Reassign a donation to a different member or team within the admin.

Design Tips

Monday, 11th Dec 17

Setting Up Triggered Emails and SMS

Monday, 8th Jan 18

How Do I Add Tracking Code to My Site

Wednesday, 10th Jan 18

Password Reset Quicklink

Thursday, 8th Feb 18

Send entrants a unique password reset quicklink to allow them to quickly update their password and login.

How Do I Change The Width of Page Columns

Monday, 19th Feb 18

How to Customise Social Sharing Copy and Images

Tuesday, 13th Mar 18

Customise social sharing copy and images, for entrants when sharing content across various social media platforms.

Setting Up eCommerce and Event Tracking

Monday, 7th May 18

How to Send Data to Campaign Monitor or MailChimp

Thursday, 24th May 18

How to Send Data to Campaign Monitor

Thursday, 24th May 18

How to Send Data to Burst SMS

Thursday, 24th May 18

Set Up and Sell Raffle Tickets on Funraisin

Wednesday, 6th Jun 18

Adding 3rd Party JavaScript Libraries

Wednesday, 25th Jul 18

Add 3rd Party JavaScript Libraries to your site and upload unlimited external files and have them embedded in your site’s files.

Refund a Donation

Saturday, 1st Sep 18

Refund, or partially refund donations made in error or during testing.

How to add Triggers to an Event

Saturday, 1st Sep 18

Set up automated fundraising triggers that can be triggered throughout the fundraising journey of a campaign

Recurring Sponsored Donations

Monday, 1st Oct 18

Enable fixed term recurring donations on fundraisers pages, to allow donors to commit to a set number of donations over a chosen timeframe.

How to add Gamification to your Site or Event

Monday, 1st Oct 18

Add Gamification badges to your fundraiser's individual and team pages, that trigger based on an action or achievement.

Enabling 2 Factor Authentication

Monday, 14th Jan 19

Registration Journey Overview

Friday, 29th Mar 19

Setting up Google Analytics using Google Tag Manager

Friday, 14th Jun 19

Connecting to Zapier

Friday, 14th Jun 19

Designing your Offline Event

Saturday, 15th Jun 19

Merge an entrant's account records

Friday, 28th Jun 19

How to add site navigation to your site

Friday, 28th Jun 19

Add site navigation to platform and event-level to enhance user journey

Add a custom event navigation

Friday, 28th Jun 19

Header - Types and Setup

Monday, 22nd Jul 19

Choose from a range of styles and types to create unique headers for your pages

Header - Image tips

Monday, 22nd Jul 19

How to activate Gamification Badges

Monday, 22nd Jul 19

Manually activate individuals and teams' gamification badges.

How to create a Lightbox Pop-up

Monday, 22nd Jul 19

Use a Lightbox to grab the users attention

Adding Slider Carousels for page header

Monday, 22nd Jul 19

Create multiple header images to be used on one page in rotation.

How to add Terms & Conditions

Monday, 22nd Jul 19

Add Terms and Conditions to the registration flow of your events.

Enabling Regular Giving

Saturday, 10th Aug 19

Regular giving can be set up on your donation/crowdfunding pages as well as on your fundraiser's pages, allowing donors to commit to weekly, monthly or yearly donations.

Reconciliation 101

Saturday, 10th Aug 19

Manage all your transactions in one place, from donations to registration fees, raffles and merchandise.

Connecting Funraisin to Salesforce

Thursday, 12th Sep 19

Connecting Funraisin to Raiser's Edge NXT

Thursday, 12th Sep 19

Single Sign On

Monday, 25th Nov 19

How to Create and Add Products to the Shop Page

Friday, 13th Mar 20

Sell merchandise from your platform using our Shop module. Create products and manage the sales to your fundraisers, donors and supporters.

Shop - Creating Virtual Gifts

Friday, 13th Mar 20

Create Virtual Gifts for your supporters to purchase and send to their friends and family.

Live Streaming

Wednesday, 1st Apr 20

Fundraiser API

Saturday, 12th Jun 21

Visual Builder - Getting Started

Wednesday, 13th Oct 21

Visual Builder is an in-line site editing tool which is designed to streamline the creation of powerful, responsive and beautifully designed content pages. This support article will introduce you to Visual Builder, and walks through the basics as you get started.

Visual Builder vs. Classic Builder - What is the difference?

Wednesday, 13th Oct 21

Visual Builder is an in-line site editing tool which is designed to streamline the creation of powerful, responsive and beautifully designed content pages. This support article will introduce you to Visual Builder, and walks through the basics as you get started.

Visual Builder - Templates

Wednesday, 13th Oct 21

Visual Builder is an in-line site editing tool which is designed to streamline the creation of powerful, responsive and beautifully designed content pages. This support article will introduce you to Visual Builder, and walks through the basics as you get started.

Visual Builder - Sections, Columns and Blocks

Wednesday, 13th Oct 21

Visual Builder is an in-line site editing tool which is designed to streamline the creation of powerful, responsive and beautifully designed content pages. This support article will introduce you to Visual Builder, and walks through the basics as you get started.

Visual Builder - Creating Mobile-first Experiences

Wednesday, 13th Oct 21

Visual Builder is an in-line site editing tool which is designed to streamline the creation of powerful, responsive and beautifully designed content pages. This support article will introduce you to Visual Builder, and walks through the basics as you get started.

How to set up Bibs for your online event

Tuesday, 11th Jan 22

Shop Categories

Tuesday, 11th Jan 22

Create shop sub-pages for specific event products or product collections.

Enabling Google Fit

Tuesday, 18th Jan 22

Gift Aid

Tuesday, 25th Jan 22

Enable Gift Aid on your UK platform to claim 25p for every £1 donated.

Report Fields Glossary

Monday, 14th Feb 22

A glossary of the fields available with Data Exports.

Reporting Basics: Top tips to manage your reports

Tuesday, 15th Feb 22

Get the most out of your reports with our top tips.

Creating a Custom Donation Report

Thursday, 17th Feb 22

Report on donations made to a particular event, page or your platform as a whole.

Creating Custom Reports

Friday, 18th Feb 22

Create customised reports to extract raw data relating to your fundraisers, events and transactions.