Welcome Aboard!

by LA - Customer Success Manager 30 Nov 1999

Login: your Funraisin journey begins here

By now you should have the link to your site's admin to log in.

eg: yoursiteurl.org/management

Your login details are your email address and the password we have sent you in an email from the support team.

When visiting the site's admin you will be presented with just the email address field. Enter your email address and select next in order to bring up the password field.

Knowledge base

Take a look around the Funraisin knowledge base to start your journey. There's videos, how-to articles and much more!

Take a look

Support Tickets

To contact the Funraisin support crew you can pop in a support ticket once you've logged in to your site's admin. This is located at the top right-hand side of the dashboard.

Choose the option New Ticket

Creating your support ticket

When you create a support ticket you can select the area you need help with, add in a subject line, and then ask your question. 

Please include links to the entrant or donor record, or content page you are enquiring about.

The more descriptive you can be, the better, as it helps our support crew answer your question in the shortest timeframe.