How to Configure SMS

by Scott Dilley - CTO 04 Oct 2017

Funraisin has the ability to send out SMS messages for things like Triggered Messages or for communicating directly with your fundraisers.

To use SMS with your platform you will need to open an account with Twilio, the world’s leading SMS provider.

This article will take you through the steps to show you how to configure your platform to send SMS messages via Twilio.

Create a Twilio Account

The first thing you need to do is jump over to and signup.

When signing up you will asked a few questions like what product you are going to be using and what language. Just choose SMS from the product list, then choose PHP from the language list and choose SMS marketing from the “what are you building” list. To be honest it doesn’t actually matter what you choose from any of the questions.

Purchase a Number

Once you have signup at Twilio you will need to purchase a SMS number. From the left hand menu in Twilio choose “Phone Numbers” from the “Products and Services” menu. Then click on the red circle to “Buy a Number”.

When buying a number, make sure you choose the right country in the drop down list and also make sure you choose the “SMS” option.

Configure SMS

Once you have purchased your number you will need to find your API details. If you go to your dashboard you should see your Account Summary which will contain your “SID Number” and “Auth Token”.

Now in Funraisin jump into Funraisin > Platform Setup > Email & SMS Settings. Scroll down to the SMS section and paste in your Account SID and Auth Token into the fields provided and hit Save.

And that’s it! You’re all setup to send SMS messages from your Funraisin platform.

SMS Donations

In addition to sending our SMS messages you can also setup unique SMS codes to be used for SMS donations.

When someone sends one of the SMS codes to the number that you purchased from their mobile phone, they will be immediately returned a unique link allowing them to make a quick donation straight from their mobile.

To setup SMS Donations you will need to configure your Twilio Phone Number to forward any messages on to your Funraisin platform. This is really easy to do.

Just jump in to your Twilio account and go onto the “Phone Numbers” section and then click on the phone number that you purchased in the step above.

Scrolling down the page you will see an area that let’s you setup Webhooks for your number.

In the field labelled “A message comes in” enter your Funraisin platform url followed by “/sms/receive” just as I have in the screenshot above. Leave all the other settings as they are and hit Save.

That’s it! Now everytime someone sends a message to your number it will be forward to your Funraisin platform and if we find a matching code as setup in Funraisin > SMS Codes, we will send back the message that you have defined allowing the sender to click on their unique link and make a donation.

If you’d like further help please pop in a support ticket from your Funraisin admin and our team will assist you.