Knowledge Base

Refunding transactions

This video will walk you through refunding a transaction such as merchandise sales, raffle ticket sales, and registration fees. Refunds for these types of transactions need to be done within the transaction record, and the refund will carry through to Stripe.

For donations, the process is slightly different, and more information can be found in this Support article

If you’d like further help please pop in a support ticket from your Funraisin admin and our team will assist you.