Admin Refresh FAQs

30 Nov 1999

A new Funraisin experience has landed, and we can't wait for you to check it out! You’ll still find everything where you expect it, but with a smarter dashboard, streamlined navigation, and a refreshed design to make managing your fundraising easier. To help, we’ve put together a few FAQs below.

FAQs

What has changed in the new admin refresh?

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This first release is focused on a visual refresh, with all the functionality you’ve come to trust remaining the same. We’ve introduced two new features: a smarter and more detailed dashboard to give you the data you need at a glance, and a more streamlined navigation, making it easier to find what you need and manage your fundraising.

What are the key improvements?

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Redesigned dashboard – Your key fundraising metrics are now front and centre, making it easier to track performance at a glance.
Improved navigation – The menu structure has been streamlined so you can move more naturally between events, content, and reporting.
More intuitive workflow – Common actions and tools are now easier to access, reducing friction in day-to-day campaign management.

Will I need to relearn how to use Funraisin?

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No, the core functionality hasn’t changed—just the way it’s presented. If you’re familiar with Funraisin, you’ll still find all the same tools, just with a cleaner and more intuitive layout.

Why was this update made?

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This update improves usability while laying the groundwork for new features coming in 2025. We’ve streamlined workflows to make campaign management faster and easier, ensuring you can focus more on fundraising and less on admin.

Are any features being removed?

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No, all the tools and features you rely on are still available. This update focuses on improving how you interact with them, not removing functionality.

Is there training available for the new admin?

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No formal training is needed, as the changes are intuitive. Everything is where you’d expect it to be—just with a cleaner, more streamlined layout. If you have any questions, our support team is always happy to help.

Will I be able to switch back to the old admin UI?

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Yes! During the early access period, you can switch between the old and new admin UI at any time using the top bar toggle. This lets you explore the new interface at your own pace. The switch is user-level, so you can try it out without affecting how your colleagues view the admin.

When I try out the new admin UI, will this turn it on for everyone?

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No, it will only enable the new admin UI for your account only. This means you can test it out whenever you wish, and it won’t affect any of your teammates.

How can I provide feedback on the new admin UI?

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We’d love to hear your thoughts! Please submit all feedback through our feature request form. You can find this by logging into your platform, going to support, and then selecting the ‘submit feature request’ button. Your feedback will help shape future updates.

Will any settings or data be affected by the new admin UI?

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No, all your existing settings, data, and campaigns will remain unchanged. This is purely a UI refresh, so you can continue managing your programs as usual.