Choosing to use Loqate as your address lookup is quite a simple process.
Firstly, you will need to have access to the module called Platform Set Up. If you don't have this access then you can either ask one of your colleagues who has or you can pop in a support ticket through your Funraisin admin and request us to do it for you.
The screenshot below shows the path to making this update:
Platform Set Up > Platform Settings > Address Validation > select Loqate in the dropdown list of available services - and then hit the SAVE button
By changing this setting, Loqate will replace the Google Look Up service on your registration and donation forms.
If you're not currently using a lookup service for your forms then you will need to also update your registration and donation forms to select this in your events and donation page setups. In the registration/donation form settings under the Address Details, ticking the Show All Fields checkbox will hide the address lookup field. Ensure this option is left unticked to have the lookup field available.
How Loqate will display in your registration or donation flow
If you’d like further help please pop in a support ticket from your Funraisin admin and our team will assist you.