Use Burst SMS to tailor your supporter journeys and send out personalised comms via SMS.
Burst SMS is an online SMS service that integrates with Funraisin to send campaign data. Using the integration, you can send out personalised SMS messages to your supporters to compliment your supporter journey.
The following data is able to be sent to your Burst SMS account with our free out-of-box integration:
Data sent every hour:
- Donations Data
- Fundraisers Data
- Raffle Sales
- Shop Sales
The below article will walk you through setting up your lists to send data to Burst SMS for supporter journeys. If you'd like to add SMS to your platform for Triggers, please follow these steps for connecting to your platform. Once connected, you can find further information on setting up your triggers here.
Setting up your Platform
To send data you first need to grab your account’s API keys.
Paste them into the Config area of the Burst SMS module in Funraisin.
/management/burstsms/config
Once you've done the above, pop in a Support ticket so we can kick off the sync.
Syncing Data Hourly (Fundraisers, Donors, and more)
Once you have connected to your account with your API keys, any lists that you have will automatically sync over.
Either edit a list you already have, or hit +New List to create one. Once you have your list, click to edit it to define the source, such as fundraisers.
You have 5 data sources to choose from:
- Donations
- Fundraisers
- Raffle Sales
- Shop Sales
- Guests / Ticketholders
You can also choose from any of your event types or specific events that you want to pull data from. If you don't choose an event, or event type, then for Donations, Fundraisers, and Ticket holders, data will be sent from your whole platform.
Create your fields
By default, only name and mobile numbers are sent to Burst SMS. To send any more information to your list you can set up custom fields in your lists and specify what data you want us to send.
To do this just edit the list you want to sync data to and click on the Custom Fields tab. If you have any fields already in your list then you should see them here.
Each field can then be mapped to any data that we hold such as Names, Phone numbers, DOB and Gender etc as well as more dynamic information such as "has this person uploaded a photo" or their personal fundraising page URL, etc.
Using the dropdown field, select from the available data fields to decide on what you want to be sent to which field. For information such as “has uploaded a photo” etc you can also define a default value which we will send across if there is nothing for us to send. If you leave this field blank and we have no data to send then nothing will be sent to that field.
Activate your list
Once you're happy with your list, you can set it to Active. The sync will happen every hour, and if you want to pause it at any point, just set the list to Inactive.
If you’d like further help please pop in a support ticket from your Funraisin admin and our team will assist you.
