Recent Articles
How does an admin setup an Organisation?
Follow this guide to manually create organisations from within the admin.
How does an entrant setup an Organisation?
Add Organisations to the registration flow to enable entrants to create their own.
What are Organisations?
Use Organisations to add another tier about teams, to use for Companies, or 'Super Teams'!
Fitness - Connecting Fitness Apps
Provide a simple and clear explanation to your supporters on how to connect their fitness apps to their profile.
Member Login
Fitness - 101
Walk through how to manually add or remove an activity, or filter the types of activity your event syncs.
Supporter Care: Get Started
Entrants - Reassigning Team Captains
Reassigning a team captain and provide other team members with captain admin rights.
Entrants - Managing Teams
Remove entrants from a team or change the team they are in.
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- Platform Setup: Get Started
- Introduction to your new Funraisin site
- Login and get support
- Adding a New Admin
- Admin user types and access
- Admin Alerts
- Security Health Check
- Gmail and Yahoo Email Authentication Changes
- Enabling 2 Factor Authentication
- Single Sign On
- Enabling Google Login
- Platform navigation
- Setting Up Translations
- Subdomains
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- Donations: Get Started
- Donation Types
- Gift Aid
- Donation handles
- Refunding Donations
- Reassigning donations
- Anonymising donations
- Adding Offline Donations
- Assigning a receipt number to an offline donation
- Converting a registration fee to a donation
- Enabling Regular Giving
- Enabling PayPal for Regular Giving
- Recurring Sponsored Donations
- Matched Giving
- Personalised URLs (PURLs)
- Changes to Mastercard subscription billing rules
- Importing Donations
- Gift Aid Claim
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- Event Setup: Get Started
- Events Overview
- Setting Up Online Events
- Ticketing - Ticketed Events Overview
- Ticketing - Entry Types & Ticket Packages
- Ticketing - Managing tickets in the dashboard
- Ticketing - Pricing Periods
- Creating and Customising Donation Nudges
- Setting Up an Offline Event
- Designing your Offline Event
- Cloning & Archiving Events
- Adding a DIY Fundraising Theme
- Creating Promo Codes
- Event navigation
- Registration - Overview
- Registration - Entry Forms
- Registration - Adding waves
- Registration - Next Steps
- Setting up Bibs for your online event
- QR Codes for registration and check-in
- Advanced Gender Options
- Terms & Conditions
- Registration - Confirmation Email
- Triggers - Email & SMS
- Setting Up Triggered Emails and SMS
- Automated Emails
- Fundraiser Emails
- Fundraising dashboards
- Adding Gamification Badges
- Activating Gamification Badges
- Social Sharing Copy and Images
- Profile Sticky Bar
- Social Sharing: Instagram
- Closing registration and closing an event
- Registration - Multi-Entry
- Setting up Target Handles
- Setting up Donation Reminders
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- Supporter Care: Get Started
- Password Reset Quicklink
- Updating Fundraiser Details
- Entrants - Manual And Bulk Uploads
- Entrants - Merging Account Records
- Entrants - Reassigning Between Events
- Entrants - Managing Teams
- Entrants - Reassigning Team Captains
- Fitness - 101
- Fitness - Connecting Fitness Apps
- What are Organisations?
- How does an entrant setup an Organisation?
- How does an admin setup an Organisation?
- Convert a registration fee to a donation (for event cancellations)
- Personalisation Tags
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- Pages & Site Content: Get Started
- Visual Builder - Getting Started
- Messages - Getting Started
- Messages - Creating a Message
- Visual Builder vs. Classic Builder
- Visual Builder - Mobile-first Experiences
- Visual Builder - Sections, Columns and Blocks
- Visual Builder - Donation Form Block
- Visual Builder - Donation Feed Block
- Visual Builder - Social Share Block
- Visual Builder - Templates
- Visual Builder - Full Page Templates
- Copy content from one page to another
- Creating Donation and Appeal Pages
- Visual Builder - Adjusting widths of Sections and Columns
- Visual Builder - Background Images, Colours & Videos
- Creating a page header
- Header - Slider Carousels
- Header - Image tips
- Creating Webforms
- Webforms - confirmation emails
- Expression of interest forms
- Sub-Navigation Menu
- Assets - trackable downloads
- Creating a Lightbox Pop-up
- Creating an Image Carousel
- User generated content
- Design Tips - Elevate Your Site Content
- Quick Design Tips
- Create a new email template
- Redirecting Content Pages
- Creating Blogs
- Editing The Footer
- Sizing Cheat Sheet
- Embed a map
- SEO
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- Reports & Data Exports: Get Started
- Creating Custom Reports
- Creating a Custom Donation Report
- Reporting Basics: Top tips to manage your reports
- Report Fields Glossary
- Tracking your event performance
- Ticketing - Reporting
- Resources: The Conversion Calculator
- How to set up a Smart List
- Reporting - Scheduling to send
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- Integrations: Get Started
- Facebook Fundraiser
- Connecting to Double the Donation
- Facebook Fundraiser+ Set Up
- Facebook One-Click Acquisition
- Social Wall Integration
- Fundraiser API
- Connecting to your CRM API
- Syncing data to Campaign Monitor or MailChimp
- How to Send Data to Autopilot
- Connecting to Salesforce
- Connecting to Raiser's Edge NXT
- Raiser's Edge Default Mapping
- Configuring SMS
- Configuring SMS Donations
- Syncing Data to Kudosity
- Google API Keys
- Adding 3rd Party JavaScript Libraries
- Connecting to Stripe
- Connecting to Zapier
- Connecting Webhooks
- Loqate address lookup
- Setting up reCaptcha
- Enabling Google Fit
- Enabling Strava
- Live Streaming