Knowledge Base

Setting Up Translations

Enable translations for a multi-language site.

With more and more events becoming international staples, there becomes a greater need to cater for international audiences.

Translations within Funraisin allow the user to select a language to translate their content to based on the options you make available for your translated content.

This support article will go over the two methods of translations:

- Standardised items and translating keys

- Site Page with versions for different languages

Enabling Languages on Your Platform

To turn on the languages module, please submit a support ticket from your site admin. With this, we can provide a document for translation keys for standardised elements of the Funraisin platform.

When the languages module is ready to use, you can start adding the languages you would like to support.

Click the blue "+ New Language" button to be brought to a screen that asks for a code and language. 

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The code field needs to be the Alpha 2 code shorthand for the language; you can find a list of countries and their alpha 2 code by going to:

Platform Setup > Advanced > Countries

Enter this code and the name of the language and Save.

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Translation Keys

With standard content such as labels within the registration and donation forms (e.g. Submit), these are translated by 'keys'. This means, for example, whenever there is a button saying 'Submit' it is automatically translated using the 'key'.

Once you received the document for translation keys from Funraisin, you would need to fill out the translation version of these keys. Once the document is completed and ready, you need to import the file.

Click on Import Translations tab > upload the translated document you have received from Funraisin > hit Save.

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Setting Up Translated Pages

Enabling multi-languages on your site does not automatically convert your pages to the translated version. You would need to set up separate pages for the translated version. Just replicate or clone the page to set up the translated version of the page. When you edit the translated version, do not change the Language on Page Settings, but rather click on:

Advanced Options > Translations > select the Language > Create translation.

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If you’d like further help, please pop in a support ticket from your Funraisin admin, and our team will assist you.