Explore, Study & Excel:
Masterclass Library
Become the expert on your platform by diving into our masterclass
videos. From the brilliant basics to advanced tips and tricks, we'll be
building up this library to keep you covered.
Latest Masterclass:
Creating Donation Pages that Drive Action
Next Masterclass:
Coming soon
Date: TBC
Library
Brilliant Basics
Understand the brilliant basics involved in building and managing an online event in your platform.
Building an online event
We'll show you how to create an online event, and all the different settings available within it.
Managing an online event
Now your event is set up, we'll show you our top tips for managing it and making optimisations.
Mastering campaign reporting
Discover the essential tools available for reporting on your campaign's performance. View the Report field glossary.
Leveraging default features
Understand what default features you should be using to elevate your online events and boost success.
Getting started with GA4 and GTM for Funraisin sites
Understand what default features you should be using to elevate your online events and boost success.
Building Seamless Registration Experiences
Understand the tools at your fingertips when it comes to creating seamless registration experiences for your online events.
Creating Ticketed Events
Understand how ticketed events function on the event, how to set one up and what features to look out for when creating your ticketed event.
Elevate your DIY Fundraising
From bake sales, and headshaves, to tribute fundraising, learn how you can use your platform to provide a stunning experience for your DIY Fundraisers.
Online Shop: From setup to success
From physical merchandise to e-cards and virtual gifts, we'll be taking you through what the shop module has to offer, and how to get set up for success.
Creating donation pages that drive action
Create effective donation pages using the features in the donation block. We'll show you how to encourage more giving and make the most of every opportunity.
Default Features: Video Guides
Make sure you're getting the most out of the features your platform has to offer, and improving your fundraisers' experience.
Smart lists
Check out how to create a smart list and apply it as the filter on your report. The benefits? Specific, streamlined data that you need.
Profile sticky bar
Boost donation conversions by keeping donating front of mind. The bar appears when users scroll past the donation section of a fundraising page.
Fitness target handles
Inspire your supporters to challenge themselves by providing fitness target options during registration. Making a choice makes them more committed.
Fundraising target handles
Drive home the importance of fundraising to your campaign and ask your fundraisers to set their target during registration.
Donation nudges
Show the immediate impact of a donation against a fundraiser’s overall target. Celebrate their progress, and encourage friends and family to help them hit their next goal.
Dollar Handles
Give your users a set of easily accessible options to choose from when donating, by setting up dollar handles and connecting them to your oorganisation's goals and service values.
Next Steps
Streamline your registration flows by capturing non-essential information, and encouraging page engagement using the Next Steps feature.
Gamification Badges
Encourage the behaviours you want to see by using customised icons/badges that are triggered by milestones or achievements and appear on individual and team fundraising pages.
Default Profile Picture
Make sure your standard fundraising pages look sleek and consistent in their design, with an engaging default profile image in place before users upload their own.
Got a suggestion?
We want to make sure you have everything you need to succeed in using your platform. If you've got a suggestion on a topic you'd like to see covered, let us know.
Book a 1:1 session
Want to focus on a particular area of your platform, or dive into optimisations? Book a 1:1 session with Eden, our Customer Experience Specialist for the UK/EU today.
